Getting Ready for Your Visit

Before Your First Visit

What to bring

• Photo ID
• Insurance card
• List of current medications, including doses
• Recent imaging or wound photos
• Names of other doctors involved in your care
• List of allergies
• List of questions you'd like to ask

What to wear

Wear clothes that allow easy access to the wound — loose pants, a button-front shirt, and easy-on shoes if the wound is on the foot or leg.

How to get to us

We're located at 3901 Georgia St NE, Suite C4, Albuquerque, NM 87110. Free parking is available on-site. Plan for 45–60 minutes for your first visit.

If you need to cancel

Please give us at least 24 hours' notice when possible by calling 505-624-8340.

What Happens at Your First Visit

1. 1

   Intake & history

   Review of medical history, medications, and your wound's timeline.

2. 2

   Wound assessment

   Visual exam, measurement, and photography (with consent).

3. 3

   Plan & next steps

   Discussion of treatment plan, dressings, and follow-up cadence in plain language.

Caring for Your Wound at Home

General principles

Keep the wound and surrounding skin clean and dry. Change dressings on the schedule we give you, wash your hands before and after, and protect the wound from bumps, friction, and pressure.

What to avoid

• Hot tubs and swimming pools (until cleared)
• Smoking (slows healing)
• Tight bandaging
• Skipping dressing changes

Watching for problems

• Increasing redness or warmth around the wound
• Spreading red streaks
• Foul odor
• New or increased drainage
• Fever
• Severe pain
• The wound getting larger or deeper

When to call us

If you notice any of the warning signs above — or anything that just doesn't feel right — call the office at 505-624-8340. We'd rather hear from you than wait.

Telehealth Follow-Ups

For established patients with stable wounds, we offer telehealth follow-ups — useful for photo-friendly check-ins and quick plan updates. We'll send a secure video link before your visit; no special apps needed.

Pharmacy & Supplies

Prescriptions can be filled at your preferred pharmacy. Most dressings are obtained through your pharmacy or home health agency, and we'll provide written instructions whenever supplies are ordered through home health.

Records, Refills, & Forms

Request records by fax to (505) 732-6298, email to hello@nexcell.org, or in person at the front desk. Prescription refill requests are easiest through your pharmacy. For FMLA, disability, or other paperwork, please allow several business days.

Pre-Visit Checklist